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SAP Key User Operations

Belgium > Headquarters Zaventem


This is an exciting time for our company! There is a lot of work to get done as the company scales. We are in full transition from a European leading service provider of airport equipment solutions to a global leader. As one of our major transformation projects, we are implementing a new mobile-based and paperless ERP System in the form of SAP S4 Hana.

After an immense effort to develop a system that fits the complex and ever-changing needs of our business and pilot implementation in Belgium, we are standing in front of the next challenge: scaling our capacity in training the users and rolling out the solution globally in all our operating entities. For the day-to-day support to entities switching to SAP and further development and related testing of SAP, we are looking for a colleague who will act as the SAP Operations Key User. 


  • Day-to-day follow-up entities issues (tickets from service now)
  • Follow up of the iDocs (blocked transaction between FSM & SAP, due to the wrong manipulation, technical issues, not robust development/upgrade,…) and analysis of the issue, determine the action, escalate & follow up
  • Follow-up, testing, and documentation of the development to be done 
  • Create & manage training material
  • Manage/test/elaborate proof of concept of all improvement requests 
  • Key user/SPOC for technical issue/questions from the entities
  • Close collaboration with the transformation team and local key users
  • Support the Operations Process Manager in the communication of changes/updates & train local key users/transformation team


  • Experience in an operational environment (Production, Repair & Maintenance) is a plus
  • Has strong conceptual thinking, strong logical thinking, process-minded, system affinity
  • Hands-on mentality 
  • Experience with SAP MM, SD, FI, CO, PM, or CS  is a big plus
  • Has excellent Excel skills
  • Is fluent in English – both spoken and written. Spanish, French, German, Italian and any other TCR group spoken language is a plus.



  • A top international team with an HQ in Belgium where we live by our company values
  • A company with short decision lines where our employees are central to the success of the company
  • Many learning and growth opportunities
  • Fun team activities in real life again. We enjoy drinks on Thursdays!
  • An environment where you can develop and grow
  • Easily accessible by public transport & by car



TCR Group is the leading European provider of integrated solutions for GSE (Ground Support Equipment) in aviation. TCR offers rental, lease and maintenance of GSE. We are headquartered in Steenokkerzeel, have approximately 1200 employees and are operational in over 150 airports in 18 countries, in Europe, Asia Pacific and the USA.


To all recruitment agencies: TCR does not accept agency resumes. Please do not forward resumes to our jobs alias, TCR employees or any other organization location. TCR is not responsible for any fees related to unsolicited resumes.

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